In honor of putting people first, we’re excited to announce the 3Ci Talent Spotlight Series. We’re shining a light on the talented individuals who found their dream jobs through 3Ci. By sharing these stories, we’ll give you a behind-the-scenes look at some of Atlanta’s most talented tech, creative, and digital professionals.

Meet Matt, an experienced UX designer who currently works as a Product Manager for a major home improvement supplies retailing company.

Tell us a bit about your background.
I grew up in Southern Utah and went to school at Utah State University. Initially, I studied computer science but ended up switching into graphic design with an emphasis on digital, dipping my toes into things like web design and development and 3D modeling.

What do you do now?
I’m a Product Manager and guide a team of designers and developers to solve problems for our in-store associates who fulfill the needs of our customers. We own a handful of applications that our associates use in-store, so on a day-to-day basis, we’re working with those applications as well as any other processes that might be put in place to make sure our associates can serve the needs of their customers as best they can.

As a kid, what did you want to be when you grew up?
I went through a handful of different phases, but I was a huge gaming nerd growing up. I seriously considered becoming a game designer.

What initially drew you to UX design?
It was probably being able to work with people. I liked that it wasn’t just a technology job where you’re building things for the sake of meeting some specs or getting some requirements knocked out. It was all about how to solve real problems. I really liked the idea of working with users and being a part of that co-creative process to build solutions that actually work for them.

When did you start working in your current position?
A few years ago, one of 3Ci’s recruiters reached out to me on LinkedIn about the position. At that time, I’d been living in Alabama for almost five years and was starting to feel a little too comfortable. I was looking for opportunities to extend my comfort zone a bit, so the timing was ideal. We had a few calls, I came to Atlanta for an interview, and joined 3Ci as a contractor working on the enterprise UX team as a Senior Enterprise UX Designer.

What is the greatest reward of your work?
I think the most rewarding part of what I do is seeing members of the team be successful and happy with what it is they’re trying to accomplish. I get to help our software developers do their jobs in the best way they can, remove their roadblocks, and empower them to solve a problem in a way that they think will work best. It’s those kinds of opportunities that really drew me to the field and it’s those moments that I continue to enjoy the most—watching other people be successful in whatever it is they’re trying to accomplish.

What about the greatest challenge?
A lot of the challenge comes from juggling a couple dozen or more priorities at any given time while also trying to maintain healthy relationships with everyone involved. A lot of what I’m doing involves maintaining and managing relationships between my team, our stakeholders, and the end users to make sure the work that’s being done is the right work. Working with people means working with a lot of emotions and idiosyncrasies. My job is to make sure everyone’s aligned, on the same page, and moving in the right direction.

In UX, we need to make sure we’re solving problems both for the business
and the end user together. It’s that kind of marriage that ends up creating something sustainable.”
– Matt, Product Manager
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Any advice for all the UX job seekers out there?
When you’re pulling together your UX portfolio or resume, try to turn your work into a narrative. There’s a great example of this in a book called Communicating the New where the author shares an extensive case study around trying to teach children how to brush their own teeth. Whether you have experience in UX and product management or not, it all comes down to showing that you can solve problems for people. So if you can gather data points (who they were, what the problem was, how you did your research, how you designed a solution, and how you learned from what wasn’t working), you can turn that into a compelling story and make a compelling UX resume.

What qualities make a person successful in UX or product management?
I would say the soft skills within UX and product management are the hardest to find. I can teach people how to learn different tools and processes, but I can’t teach people how to have empathy, be insatiably curious about a particular problem space they’re working in, or be humble enough to take in new information and change their mental model around how something supposedly works. I think it’s attributes like that that allow people to come into this space and thrive.

“Soft skills allow you to find ways to make things work for the humans behind whatever the technologies or processes you’re involved with.”
– Matt, Product Manager
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What do you like to do for fun in Atlanta?
I have a three-and-a-half-year-old, so when we do have time to go out and do something, we like to get out in nature. Sometimes we’ll walk a few miles down the Silver Comet trail, play on the river bank at the Chattahoochee, or take a short hike up Kennesaw Mountain.

Anything you’d like to share about your experience working with 3Ci?
My experience with 3Ci has been amazing. It was immediately clear to me that they weren’t just interested in getting me placed quickly and moving on to the next candidate. They really took the time to build a relationship that has lasted beyond my time with 3Ci. They really play the long game when it comes to building lasting relationships with their people, and I appreciate that.

Looking for your next career opportunity in tech, digital, or creative? Search open positions and apply today. We look forward to learning more about you and your professional journey.

Looking to land your dream UX design job with a Fortune 500 in Atlanta? From perfecting your portfolio to nailing the interview, here’s exactly what you need to know.  Click below to learn more!

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The utility and manufacturing industries are in the midst of significant transformation. While scheduled maintenance in plants is still the norm, many forward-looking companies are choosing to embrace new digital technologies to better leverage their data. Monitoring and predictive analytics are opening the doors to exciting new possibilities and giving utility companies a way to improve reliability, safety, and efficiency.

It’s all a part of this shift towards Industry 4.0—what many are referring to as “The Fourth Industrial Revolution.” Interconnectivity is empowering companies to operate at a whole new level and leverage real-time insights in a way never before possible. Of course, to successfully implement emerging technology, you need talented people who are willing to brave a new frontier.

Recently, one of the largest utility companies in the US approached us with an unprecedented request. They were looking to leverage data and predictive asset analytics to increase efficiency at their plant and cut average search time from five hours to three minutes. Accomplishing this goal would require the skills of a unique individual who could successfully walk the line between engineering and IT. They needed a digital engineer.

Continue reading “What is a Digital Engineer? Exploring Industry 4.0’s Newest Role”


 When you’re searching for a new job, it can become all-too-easy to lose motivation and focus. Whether your ideal companies aren’t getting back to you or you’re having trouble finding an open position that catches your eye, landing a new job isn’t for the faint of heart.

The good news is that we’re currently living in a job seeker’s market—meaning most industries have more open positions than there are candidates to fill them. But that doesn’t mean you can kick up your feet and hope for the best. To get the job of your dreams, you’re going to need to put in the work.

Here’s how the best job seekers ultimately end up with the jobs they want.

Continue reading “How the Best Job Seekers Get the Job They Want”


Ready to land your dream UX design job?

Good newsUX design is the fastest growing field in tech. According to a recent study by Adobe, 87% of managers cite hiring UX designers to be a top priority in the year ahead and 73% plan to double their UX design staff in the next five years. Looking to take advantage of this demand and land your dream UX design job? Today, we’re going behind the scenes with 3Ci’s Managing Director, Matt Galla, to give you insight into exactly what today’s Fortune 500s are looking for.

Could you give a bit background on the role and why demand for UX designers is growing so quickly?

UX design is centered around how an individual feels when interacting with a product. It’s the UX designer’s job to make sure that experience is as efficient, pleasurable, and easy as possible. Whether they’re designing a mobile app, wearable device, or a digital experience, UX designers test and iterate to design the very best user experience possible. I think the increase in demand is coming from companies realizing the importance of developing and designing their products in a modern way to stay competitive.

What kind of qualities do the right UX design candidate typically exhibit?

That’s a great question. While I don’t believe there is any one type of person that can be successful in this role, there are a few qualities great UX designers tend to have.

    • High Empathy: you understand how to be empathetic to a user’s unique situation and experience to inform the design process.
    • Strong Research Abilities: research is the foundation of UX design, so you have to be comfortable getting into the field and interacting with users.
    • Strategic Problem Solving: you have a well-defined UX design-thinking process. You can curiously explore and identify a problem before offering a solution.
    • Lifelong Learning Mentality: the best UX designers are open to learning new things. They leave their egos at the door and strive for continuous improvement. You must be willing to learn, iterate, and push boundaries.
    • Self Starter: you can’t be comfortable with the status quo. You must thrive working autonomously in a fast paced environment.

How can UX designers prepare for a successful job search?

A strong portfolio is key. Regardless of whether you’re just out of college or a tenured executive, your portfolio is the thing that will set you apart from a sea of competition. A resume that is clear and easy to read is important, but that’s just words. A portfolio is proof and will give hiring managers a better understanding of your approach. The portfolio should be easy to navigate, easy to use, and display a level of quality that is in line with your salary expectations.

Don’t forget to use your portfolio to tell a story. These UX design job hiring managers aren’t looking for a link to a finished product. They want to understand your approach from end to end. That means answering questions like: What was the problem? Who did you work with to solve it? What research did you conduct? What competitive analysis did you complete? At what point did you pivot based on the research or testing that you lead?

What questions should they expect to receive from Fortune 500s when interviewing for a UX design job?

They’re going to change from company to company. Some will want to conduct an interactive design session to see what a candidate’s design process looks like. You should be prepared to cite specific examples of when you’ve applied your UX design process in the past and explain why your unique approach will fit in well with the company you’re applying for.

Any tips to really stand out amongst other candidates during the hiring process?

Remember, you’re applying for a user experience role, so make things as easy as possible on your end user. Don’t get caught up creating the flashiest resume or portfolio. Put yourself in the shoes of the person on the other end of the table and be empathetic towards their needs.

3Ci partners with top Fortune 500 brands in Atlanta to solve world-class problems through modern UX design. If you’re a talented UX designer and are looking for a new opportunity, send your resume and portfolio to Anthony Oliveto at, or feel free to browse our current openings.