How 3Ci Helped a Leading Utility Company Develop an OCM Practice
According to the Oxford Dictionary, transformation is defined as “a thorough or dramatic change in form or appearance.” If you’ve ever implemented a new technology or process within your company, you know that these initiatives have “dramatic change” written all over them. For any type of organizational change to be effective, leaders must find a way to bring their people together to act as a unified force.
Such was the case for our client, a critical supplier of energy services in the Southeast. When they first came to us, they were looking for assistance placing resources within project management and business analysis that could support change within IT. As our relationship grew, so did our client’s business, and they needed help managing the change that came along with it. Luckily, their team understood the importance of Organizational Readiness and enlisted 3Ci to plan, facilitate, and reinforce those changes.
Learn about why most organizational change initiatives fail and what you can do as an IT leader to help your company succeed.
We sat down with our client to capture her ideas and vision. She had big plans to build an Organizational Change Management practice internally but didn’t quite know where to start. She was struggling to create visibility within their organization surrounding the importance of OCM and needed help identifying the people and resources her team would need to be successful.
3Ci went right to work to bring that vision to life. This entailed plenty of time on the phone, on-site, and at the whiteboard, dreaming up what could be and setting our client up for success. We served as a sounding board and helped her create a compelling story internally so she could gain buy-in from leadership.
Building the Plane While It’s In the Air
Our challenge was to quickly and effectively place the best talent on projects that were already in motion. But that didn’t stop us. We sought out the best Organizational Change Management experts who were ready and willing to hit the ground running and fill in any gaps for our client. To optimize the talent they already had, we helped shift resources from one area of expertise to another. We also helped determine an organizational structure that would better support the work they were already doing, both horizontally and vertically.
As a result, our client was able to deliver successfully and gain a solid reputation for reliable OCM services. A testament to her hard work, our primary contact was recently promoted within the company. The 3Ci team continues to serve as a partner to this leading utility company, helping their team build and shape an internal OCM practice.
To build a team of experts, you need an expert. Our team of Organizational Readiness and Change Management experts are Prosci ADKAR model certified and have 20 years of experience helping organizations across industries manage change.
This stuff is in our blood, and we know how to help our clients successfully navigate these major transitions without losing momentum. If you’re looking for a dedicated partner to help you strengthen, build, or optimize an internal Organizational Change Management practice, reach out to our team today.